Research and Insights Specialist | NSW - Sydney

Job reference number: ALL/1322876E

When you work at Allianz, you’re part of a strong global insurer, helping to protect over 3 million Australians. You’ll have opportunities to grow and drive your career your way, work with people from all different backgrounds, and feel free to bring fresh thinking. And you’ll get the support you need to have an enriching career and enjoy what really matters to you.

Our Market Management division acts as the voice of Allianz customers, strengthening our brand management and customer centricity throughout the organisation.

We currently have an exciting opportunity for an experienced market research professional to join our Customer and Insights team as a Research Insights Specialist. This full time permanent role will see you lead the design and delivery ad hoc market and customer research projects that drive product and brand decision-making.

Reporting to the Manager, Customer & Market Research, this position has a specific emphasis on online and contemporary market research techniques. You will be accountable for the accurate and timely delivery of research products to key stakeholders and support effective interpretation and application of ongoing research insights.

Key responsibilities include:

  • Translating business requirements into research briefs and appropriate research and analysis methodologies
  • Engage and manage vendors to deliver research programs to ensure deadlines are met
  • Manage complex quantitative or qualitative studies, utilising a range of data sources (e.g., market intelligence, social media data, crowdsourced feedback) and apply contemporary research methods
  • Conduct data analysis and translate research outcomes into clear and actionable recommendations
  • Disseminate research findings and partner with the business to effectively utilise these insights, making recommendations based on research outcomes to win, retain and grow customers
  • Collaboration with the broader Market Management to deliver solutions to stakeholders
  • Actively partner with business stakeholders to understand challenges and opportunities 

To be successful in this role, you will possess:

  • Demonstrated research experience gained in a similar role or industry
  • Proficiency with standard qualitative and quantitative research methodologies
  • Strong written and verbal communication skills with a high attention to detail
  • Experience managing the lifecycle of research projects from start to finish
  • Strong collaboration and business partnering skills
  • Experience in the Consumer & Market Insights industry
  • Project management skills

At Allianz we value high performance. We recognise the contribution of our employees and reward our staff with a dedicated range of attractive benefits. Whether you are looking for a company that offers a variety of flexible leave options, salary packaging, or substantial insurance discounts, Allianz has a range of benefits to suit you.

If you are looking to develop your career, take on new challenges and gain valuable experience with a strong global business, apply now and see where your career with Allianz can take you!

Come and work at a place where you matter.
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