Senior Contract Compliance Officer | NT - Darwin

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Our Motor Accident Compensation division is integral to the TIO operation, assisting customers in their moment of need. We offer a challenging role with a great team atmosphere where you will be ‎supported in reaching your goal of delivering excellent customer service, every time. In addition ‎‎to a fun, supportive and ‎positive working environment we ‎offer a diverse and ‎‎attractive range of benefits, ‎such as industry leading training and development and access to lifestyle and insurance discounts.

Working as the Senior Contract Compliance Officer you will be providing support and expertise across TIO MAC supporting the business in managing its contract management, administrative and compliance responsibilities. You will be responsible for the implementation and promotion of TIO's compliance policies and governance practices as well as holding an in-depth understanding of the MAC contract and the obligations therein.

You will liaise directly with the senior leaders providing expertise on all divisional compliance matters and at the same time work as part of the broader compliance team. You will take a lead role in driving the resolution of any governance and compliance matter you become aware of and will see this through to completion.

Your key responsibilities include:

  • Provide high quality and practical governance and compliance service across the division through identifying,   assessing and managing risks
  • Preparation of all administration and reporting relating to governance / compliance
  • Assistance of all audits as required
  • Proactively manage remediation of incidents including any process and control improvements to prevent reoccurrence
  • Promote the ongoing development of governance & compliance culture 

To be considered for this role you should possess:

  •  Strong compliance, risk or audit experience, preferably within the General Insurance or Financial Services industry
  • Exceptional written and verbal communication skills 
  • Exceptional analytical skills and attention to detail
  • Ability to work in deadline  / target driven environment
  • An understanding of relevant legislation and impact/cost of non-compliance is highly desirable

We value high performance and encourage you to continue your personal and professional development.

You will have a consultative and influential approach and have demonstrated a commitment to achieving outcomes. You will be able to work both autonomously and as an effective team player, with exceptional interpersonal skills and the ability to prioritise tasks successfully.

To register your interest for this exciting opportunity, please apply online following the links below or call Kate Graney on 08 7420 8011.


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