Motor Warranty Claims Support Consultant | VIC - Melbourne

Job reference number: ALL/1265127


When you work at Allianz, you’re part of a strong global insurer, helping to protect over 3 million Australians. You’ll have opportunities to grow and drive your career your way, work with people from all different backgrounds, and feel free to bring fresh thinking. And you’ll get the support you need to have an enriching career and enjoy what really matters to you.


  • Join a global business voted #1 Insurance Brand for 2016
  • Feel Confident in a Full-Time Permanent position
  • Base yourself in the heart of Melbourne's CBD above Melbourne Central Station

As a Motor Warranty Claims Support Consultant you will support the Motor Warranty Claims team by assisting with claims related administration and incoming customer service queries.

Based directly above Melbourne Central Station right in the heart of the CBD, this is a permanent role with opportunities to grow your career within a business with over 85 million customers across 70 countries worldwide.

Your responsibilities in this role include:

  • Customer queries relating to payments and general inquiries
  • Correctly allocating claims related information to portfolio manager
  • Representing Allianz to commercial customers through invoice follow up
  • Handling lodgement and liability decisions relating to Tyre and Rim claims
  • Keying payments for authorisation

To be considered for this role it is essential that you:

  • Have previous experience using a variety of software packages
  • Display an interest in motor vehicles and broader automotive industry
  • Have excellent relationship management skills and negotiating skills
  • Possess a high attention to detail and the ability to multitask in a fast paced environment
  • Are able to provide technical support to agents and internal employees

At Allianz we value high performance. We recognise the contribution of our employees and reward our staff with a dedicated range of attractive benefits. Whether you are looking for a company that offers a variety of flexible leave options, salary packaging, or substantial insurance discounts, Allianz has a range of benefits to suit you.

If you are looking to be challenged in your role, have opportunities for career development and be secure in your future as part of a strong global business, apply today and see where a career at Allianz can take you.

Come and work at a place where you matter.
Explore all our opportunities now at www.allianz.com.au/careers

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