Credit Officer | VIC - Melbourne

Job reference number: ALL/1260713E

When you work at Allianz, you’re part of a strong global insurer, helping to protect over 3 million Australians. You’ll have opportunities to grow and drive your career your way, work with people from all different backgrounds, and feel free to bring fresh thinking. And you’ll get the support you need to have an enriching career and enjoy what really matters to you.

Allianz is a market leader in Workers Compensation with proven expertise. Allianz acts as an agent for the Victorian WorkCover regulator, WorkSafe. We provide a diverse range of products and solutions for our clients. Allianz Insurance Australia forms part of the Allianz Global Group. With Allianz, you are joining a company that ‎offers a fast-paced, flexible and innovative work environment.

The VIC Workers Compensation team currently has an opportunity for a professional and self-motivated individual to join the team as a Credit Officer. 

In this role you will be responsible for: 

  • Dealing with a high volume of inbound and outbound calls per day
  • Ensure that the work emanating from the portfolio is actioned within legislative and regulatory framework
  • Maintaining a constant customer focus by working with customers, team members and third parties to find solutions consistent with customer needs AAL business objectives and desired workers compensation culture.
  • Negotiating payment arrangements.
  • Reconciling customer accounts

 To be successful in this role you will have: 

  • A strong customer service focus
  • Good verbal and written communication skills
  • An ability to plan and prioritise workloads.
  • Good negotiation skills
  • A can do attitude
  • The ability to work well under pressure and be a dynamic team player.

If you are serious about building a long term career in insurance, we are serious about helping you get there. This is the ultimate opportunity to break into a diverse and rewarding industry.

 Please apply for this role following the links below with an up to date resume and cover letter.

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