Indigenous Technical Advisor | NT - Darwin

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TIO is a division of Allianz Australia Insurance Limited, one of Australia’s leading general insurers and part of the global Allianz Group, the world's largest general insurer, which provides financial strength and a long-term sustainable future for TIO.

We are currently seeking an Indigenous Technical Advisor to be located in the heart of Darwin CBD.

As an Indigenous Technical Advisor you will represent TIO in designing and management of indigenous claims portfolios to improve return to health outcomes. Ensuring effective communication when assisting claims within remote or indigenous communities and driving improved health outcomes in remote areas of the Northern Territory. You will also be responsible for providing assistance and advice to our Claims Consultants with the aim of minimising unnecessary disputes. This role will provide you with a significant level of autonomy where you will review ‎and manage claims from assessment to completion.

In detail, your responsibilities will include the following:

  • Monitor, assess and report on the performance of the indigenous claim portfolio
  • Assist in the development and implementation of strategies to improve performance and remediate unfavourable trends.
  • Proactively collect and investigate information ensuring the best possible outcome
  • Build strong relationships with our internal and external stakeholders ensuring high quality customer service is provided at all times


To be successful in this role you must have:

  • Minimum 5 years’ experience and a proven ability managing a portfolio of claims management within a legislative environment
  • Experience in a variety of work areas in relation to indigenous communities
  • Excellent communication, and strong negotiation and conflict-resolution skills
  • Experience  / Qualifications in Training Small Groups


If you are looking to develop your career, take on new challenges and gain valuable experience with a strong global business, apply now and see where your career with TIO can take you!

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